footasylum returns faulty

Returned to Preston, Lancashire store today with purchase receipt to exchange them or get a refund. Over 90 off RRP. Perfect from start to finish. My son lost out on his Christmas presents as a result. No one will bother to contact you or sort it out either, Hi Ryan,Thank you for your feedback, this is appreciated!I'm disappointed to hear that you never received your order.I can see that this was sadly lost on the way to you and we were only made aware of this when you contacted us.I can see this has been refunded, please allow up to 10 working days for the funds to hit your account.Thanks,Shan, WHAT A JOKE, ordered some shorts online, received OK but were to large so I sent them back they said it will take 10 working days for refund. 2023 Trustpilot A/S. I have worked in retail for over 15 years. 2. Got them cheaper than any other website. A refund can take up to 10 working days to show in your account. From the comfiest mattresses to what strange things you can cook in an air fryer, Beth covers sleep, yoga, smart home, coffee machines, grooming tools, fragrances, gardening and much more. Ordered standard delivery, was dispatched the next day & arrived the day after. | Read 8,321-8,340 Reviews out of 55,152 Black and white are the most popular colour for shoes and clothing, as they act as a neutral base for bolder patterns and brighter tones. Subscribe in print, digital, or a great-value bundle. This info does not constitute financial advice, always do your own research on top to ensure it's right for your specific circumstances and remember we focus on rates not service. Hey Maddy,Thanks for taking the time to leave us a review.I'm disappointed to hear that you haven't received your order after waiting so long!I have looked into this and I can see that sadly there has been no update to the tracking since 16/02, so we have to class this as a lost parcel.I have emailed you asking if you would like for us to resend your order, or if you would like a full refund instead.Could keep your eye out for this, and get back to us so we can get this fixed for you.Thanks,Shan, Information provided by various external sources. Get Code. Price was unbelievable for what I got! Beth is Home Editor for T3, looking after style, living and wellness. It goes against our guidelines to offer incentives for reviews. 27 Feb. At least 30% off in the . We hope to see you again very soon.Thanks,Rebekah, Terrible customer service, they over sell stock make up some delayed delivery emails and then wait for you to contact them after a week saying they dont have any in stock heres a refund. Hey Maddy,Thanks for taking the time to leave us a review.I'm disappointed to hear that you haven't received your order after waiting so long!I have looked into this and I can see that sadly there has been no update to the tracking since 16/02, so we have to class this as a lost parcel.I have emailed you asking if you would like for us to resend your order, or if you would like a full refund instead.Could keep your eye out for this, and get back to us so we can get this fixed for you.Thanks,Shan, Information provided by various external sources. 4. Shocking customer service, an item was missing from my parcel and all they kept saying was that they had cctv footage of the item being packed and could not resend it.Disgraceful how they are able to operate. Anyone can write a Trustpilot review. AVOID THIS COMPANY!!!! I ordered an item with Christmas delivery on 20th December and received an email confirmation. And would recommend to all my friends amd family. Turned up the following morning as promised, kept fully updated by text and email throughout the delivery/ordering process. Hey Maddy,Thanks for taking the time to leave us a review.I'm disappointed to hear that you haven't received your order after waiting so long!I have looked into this and I can see that sadly there has been no update to the tracking since 16/02, so we have to class this as a lost parcel.I have emailed you asking if you would like for us to resend your order, or if you would like a full refund instead.Could keep your eye out for this, and get back to us so we can get this fixed for you.Thanks,Shan, Information provided by various external sources. Don't forget to tag us on our socials.Hope to see you back soon!ThanksShan. By continuing to use this website, you agree to the use of Cookies. This time, however, when I ordered, their courier choice was Yodel. For a next-level shopping experience, the app lets you filter by brand, colour, size and style so you can easily find what you want. Ordered coats for 2 of my sons in the sale. Delivery to Australia was super cheap and very very fast! Great sale and super quick on delivery. Absolutely fuming with this company. To break them up politely to ask for helpit was like I had sowrn at them. At Footasylum buy Designer clothes, footwear, Mens trainers, clothing, shoes & footwear from great brands: Adidas Originals, Nike, Converse, Vans, G-Star, Fred Perry, Supra, Franklin & Marshall, Ugg boots, Beck & Hersey, Criminal Damage, Voi jeans & more, Unit 1 Broadfield Distribution Centre, Pilsworth Road, Heywood Thank you so much. Will definitely be ordering from them again. In just a few steps, we'll have it sorted. They all fit perfectly. Due to a fault with my Klarna I contacted Footasylum through whats app on numerous occasions. Disgusting cant believe its taken a whole week to get a response by text to be told Il have to wait for refund but yet I paid next day that Iv not been refund for. Founded in 2005, Footasylum is a subsidiary of JD Sports and has grown into a popular destination for the latest footwear and athletic apparel. Do you agree with Footasylum's 4-star rating? Manners cost nothing. I would definitely recommend and will be a returning customer. I would avoid at all costs. 124.99. Great sale and super quick on delivery. It needs to be unworn or unused and still have the original tags. Ordered some trainers at 10.30pm amd paid for next day delivery. They also offer a WhatsApp device but it doesnt work. They have scribbled size 7 on it. Although the guys were lovely and well mannered, they couldnt seem to resolve my problem. We use dedicated people and clever technology to safeguard our platform. Received 2 small refunds for I don't know what! Companies can ask for reviews via automatic invitations. Always remember anyone can post on the MSE forums, so it can be very different from our opinion. Got them cheaper than any other website. !\r\n \r\nGoods returned, Yodel receipt \r\n\r\n2 months later -still no replacement received", "Love my new trainers. If you miss this window, youll have to go through the returns process. A simple full refund is all I wanted from the first time I was messed around!! Companies can ask for reviews via automatic invitations. Still over 300 down! Hi Sinead,Thanks for taking the time to leave us a 5-star review.We are so happy you love your order! Make sure your order is unused and in original packaging and labels. Hey Cheryl Thanks for leaving us a 5* review we really appreciate it. 3 ratings with the average rating of 4 out of 5 stars. Disgusting service.I was in the Meadowhall store today and I have never been so appalled at the customer service I received. Here are 8 tips for writing great reviews. Rather than shopping on the Footasylum website, the Footasylum app (which is available on iOS and Android devices) is a quick and easy way to shop the full product catalogue from your phone or tablet. Discover the gadgets you never knew you needed, In-depth reviews and new tech explanations. Order placed Sunday afternoon and delivered Monday afternoon. Order placed on Monday standard deliver paid for and the parcel arrived the next day. However, i just received an email stating evri are expecting a parcel from footasylum which could be the trainers i returned due to them being faulty. We also ensure all reviews are published without moderation. I would definitely recommend and will be a returning customer. Shan I saw your reply you asked me to contact you on your social media page I am sorry I dont know how to do it simple email me thank you I got an account app with footasylum Mohamed shaikh. Very unhappy customer will not be ordering online from them again, Hi Priincess Eliyahh,Thanks for taking the time to leave us feedback, we appreciate all feedback left!Could you please update your review with your order number so we can get this looked into for you?Thanks,Shan. Package allegedly dispatched on 11th December and now reported as list in transit! Was looking everywhere but at her customers. Footasylum has collected 369 reviews with an average score of 1.86. . By using a. Asked for a pair of trainerscould not even tell what the guy said. Ordered Nike trainers. Totally amazing service cannot fault. Don't forget to tag us on our socials.Hope to see you back soon!ThanksShan. Hey Clare,Thanks for taking the time to leave us a 5-star review.We appreciate your words and effort, and we are so happy that you have had a good experience with us.We hope to see you back soon!ThanksShan. I was looking for and ordered them in straight away for home delivery next day absolutely loved it , Hi Ani,Thank you for leaving us 5 stars!I am so glad you had a great experience in our Fosse Park store!I have passed this feedback to the store for you.I'm also happy to hear you loved your order!Don't forget to tag us in some pics on social media.Take care.Thanks,Shan, Great customer service!!! Here are 8 tips for writing great reviews. Take care!Thanks,Rebekah. After 6 attempts to chase delivery of my item, I have finally just been informed the order was cancelled on the 23rd. Delivery to Australia was super cheap and very very fast! Manners cost nothing. The app also has a smooth checkout process with good delivery options which is available to over 60 countries. Head to the Footasylum website, do your shopping, add everything to your basket and head to checkout. Delivery to Australia was super cheap and very very fast! Purchased 2 pairs of Salomon trainers in different sizes. Looks like they have found the nearest spare tatty box to send them out in. Claim your profile to access Trustpilots free business tools and connect with customers. Just noticed that the box they have sent them in isn't for the correct trainers. Totally shocking service in regards to a faulty item that they . After that drama of getting the trainers upstairs, and trying them ondecided to purchase at the till. Ends: Tue 28 Feb 2023. Great to hear that the parcel arrived so quickly. Quality, style and value superb. OL10 2TA. As we were waiting for our trainers to come up, they constantly were putting their hair right, their clothes right, stopping infront of every mirror to check themselves out, adjusting make up. I messaged a few guys initially who were very slow to respond and inresponsive. Create a Return International Returns For all international returns outside of the UK, please visit our dedicated international returns page. Why have i been rejected for my return as the item was faulty? I did receive some EMU slippers which I returned (they have confirmed receipt of the incorrect item) but still not received my order or refund.Now going to put charge back on my credit card and reorder items with a more reputable company.Terrible customer service: Live chat doesn't work, what's app repeats message, and cannot speak to the team. Paying out money for nothing but stress, Not happy, my son purchased with his birthday money a Nike tech Fleece hoodie & joggers from Dundee shop, price tag said 95 for the hoodie but he was charged 110, told they just haven't repriced yet! I'm fortunate that I don't need a credit rating so I'll wait for FootAsylum to take this 'debt' to court and they can produce their evidence to my lawyer. The Footasylum stores and website have hundreds of your favourite brands, including adidas, Converse, Jordan, New Balance, Nike, Tommy Hilfiger, UGG and many more. No greeting, no please, no thank you. The North Face. Not one of them seemed interested AT ALL.Firstly, to find someone for helpstaff were just huddled in a corner having a good gossip and moan. They all fit perfectly. Placed my order and Was here the next day spot on service, Hey Carole,Thanks for leaving us 5 stars!I'm happy to hear that the staff at Edge Lane store were able to help you out, I have passed this review on to them.I'm also happy to hear about the super fast delivery!We hope to see you back again soon.Take care.Thanks,Shan. Return an item in The kind your customers really want. We also ensure all reviews are published without moderation. Hey Clare,Thanks for taking the time to leave us a 5-star review.We appreciate your words and effort, and we are so happy that you have had a good experience with us.We hope to see you back soon!ThanksShan. Find out how we combat fake reviews. She got the problem sorted in minutes. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. If valid, the page will refresh and your total will be updated accordingly. Absolutely shocking customer service, Hi Mark,Thank you for taking the time to leave us a review.I'm sad to hear that the shorts were too large and you had to wait for your return to be refunded.I can see this has been refunded, for you.We do have to advise 10 working days, but normally refunds are much quicker than this!Thanks,Shan. If this was my store, they would all be sacked. Very disappointing.Would never order from them again! Footasylum Reviews | Read Customer Service Reviews of www.footasylum.com Shopping & Fashion Clothing & Underwear Shoe shop Footasylum Footasylum Reviews 59,844 Great 4.0 VERIFIED COMPANY www.footasylum.com Visit this website Write a review Reviews 4.0 59,844 total 6% 3% 3% 1-star 17% Filter Sort: Most relevant EM Elena Mocanu 3 reviews GB Thanks,Rebekah, Ordered a Nike Black Coat from Footasulym and within one day it arrived.Over the Moon with the coat and fast delivery.Highly recommended to anyone looking for dedicated online shopping experience.Theresa, Hey Theresa!Thanks for leaving us a review. Which are the instant chat and the WhatsApp!! Unable to get any tracking information on a package ordered on 15/2 with express shipping purchased. Turned up the following morning as promised, kept fully updated by text and email throughout the delivery/ordering process. That is great news about the fast delivery.We hope to see you again very soon. 20%. Footasylum runs individual and seasonal sales that are different to the main brands websites or stores, so you can save money and get cheap deals on the latest collections. I'm fortunate that I don't need a credit rating so I'll wait for FootAsylum to take this 'debt' to court and they can produce their evidence to my lawyer. New customers only. Will definitely be ordering again in the future, Great costumer sevices,I will highly recomanded I will come back as costumer sooni was ordered a pair of crocs,they look amazing,Thank u My parcel arrived 1 day earlier the Yodel driver was prompt and answering to my messages, Hey Elena,Thanks for taking the time to leave us a review. Shopping & Fashion Clothing & Underwear Shoe Store Footasylum Footasylum Reviews 59,796 Great 4.0 VERIFIED COMPANY www.footasylum.com Visit this website Write a review 4.0 total Filter : Most relevant CL Clare 18 reviews GB 7 hours ago Perfect from start to finish Perfect from start to finish. Courier. Verification can help ensure real people write reviews about real companies. The girl on the till said she would get her manager, The manager was very rude about it said its my fault Ive got it wrong, I told him its not my mistake I dont put prices in them he went to check to his surprise I was correct but wouldnt do anything about it. If you'd like to return your order, you can within 14 days of receipt. FootAsylum only refunded 1 pair (after a lot of research, I can see that this is common practice for these charlatans) I paid through Klarna, sent Klarna the return receipt which proves that ToYou delivered the return to FootAsylum but FootAsylum still try to lie and say that 1 pair has been returned when I know that they have received 2 pairs. Ordered Nike trainers. Although the guys were lovely and well mannered, they couldnt seem to resolve my problem. Up to 60% off at Footasylum on selected women's t-shirts. very helpful as Liverpool didnt answer the phone. Hey MattThanks for taking the time to leave us a review. Thank you so much. Keep up the good work Terry!Thanks so much.Tanya. We need your email address to verify that your review is genuine. For more information on the cookies that our site uses click here. Footasylum is a sports fashion retailer in the UK with 70 stores and over 2,700 employees nationwide. Waited 14 days still not received refund so contacted them via onlo chat to be told system error why its not be refunded, they said it be another 10 working days, I requested it to to be fast tracked and its a joke they replied sorry and said I can have a discount code for next purchase said I don't think I'll be using your company again only to be cut off from chat. The girl on the till said she would get her manager, The manager was very rude about it said its my fault Ive got it wrong, I told him its not my mistake I dont put prices in them he went to check to his surprise I was correct but wouldnt do anything about it. Hey Cheryl Thanks for leaving us a 5* review we really appreciate it. Yes. Find out how we combat fake reviews. 10% off at Footasylum on first orders with this promo code. The lady at the till was no better. They were dispatched quickly and delivered within a few days to Northern Ireland. Greater than 82% of reviewers feedback is Footasylum returns process could be better. Ordered and paid on 10th December my daughter's Xmas present. Greater than 75%. Extremely moody.I've never seen such self absorbed people. I was hesitant about ordering from this site after reading the reviews on here, but I ordered anyway because the item was priced so well. One very disappointed son this Xmas! It's great to hear you are happy with the coat and that the delivery was so quick. Start your return online at the Footasylum website. Replies to negative reviews in < 24 hours. They have sent them back to me and are refusing a refund. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. The Footasylum app has all the latest streetwear, athleisure and footwear, including heritage styles, exclusive colourways, cutting-edge technology and much more. To contact the Footasylum customer service team, start a live chat on the website. And would recommend to all my friends amd family. In November 2022 I placed an order with FootAsylum and it never came.

Mother Of The Bride Hire Shops, Dirty Facts About Zodiac Signs, Articles F